COMISSÃO DE DEFESA DO CONSUMIDOR

. Deputado Kiko Serguin. Thank you for the time. I want to thank you for the president of the Inmetro, Dr. Marcio André, the president of the Arseth, Dr. Diego Alan, Dr. Felipe. I would like to share a presentation, I believe it will be more didactic. Okay? Yeah. I'm just confirm that the audio is good and the video is good? It's good, it's all right, the people on the network are okay. What's the key? Thank you. Okay, perfect. So, to contextualize everything, it's important I'm going to talk briefly about the expansion of the Sabesp, which was designed to maximize the benefits of the population, and then the historical challenges of this expansion of basic sane management, especially for the populations vulnerable. Because our goal is to take water and water collected and treated for everyone, in a way more affordable, faster and better. It's universal to this treatment until 2029. social impact, especially because this is the only project with the atendment contractualized, vulnerable areas and rural areas, and with a tariff already prevailed in contract, a partir of 2024, we already entered with a tariff reduction for all the clients, initially. And we also are aware of the impacts ambient, the treatment of adequate, less of the age of 20% and lead to the life of the population and the environment. Well, Just passing here the slide. It's important also to ratify, I think it's not a change, - At the end of the day. Just to contextualize also that we did a large job of expansion of the population attended with social tariff. So we were in 2024 with about 1 million people, 1 million people, sorry, beneficiaries with social tariff and we did this number. It's about to be of 2 million people this year, so we are talking about the rate of 70% to 58% in the value of the tax. Entrando directly into the subject of hydrometers, Eh... Just confirm, you see the slide with the types of hydrometers? Yes. Perfect. Well, we have to first talk about the technologies of hydrometers that we have. Although these technologies, when new, have a perfect performance, as we will see later, they are fabricated and installed within the limits of the Inmetro, but we have two types of technologies that have a comportment that, by having parts of the mobile, they are going to be exhausted with the time. So, the technology velocimetry, with about three years, he already is measuring below the limits established by the Inmetro. Because of this, they tend to measure out, below, than real consumption. And the technology volumetric, in about six years, it is also already registered below. is used fortemente, especially in Europe, China, it doesn't have parts of the móvel, so it maintains performance for 10 years. Remember that the portaria in metro defines verifications periódicas in Brazil and this verification, this hydrocar of hydrometers is made every 7 years. for the client's consumption that is effectively happening within the immobiles, reduce the loss of water, and with this, preserve the mananciers. We will see later on the impact of this for the mananciers. So, reforçamos new new measures, they are certified by Inmetro, they pass through tests rigorosos of fabric and have a 100% if they eventually present failures in the tests, they automatically are removed from the lot to not be installed in the immobiles. And the focus of this is to ensure that the exactedown in the immobiles, to ensure that conformity, whether regulatory, technical, to promote justiça tariff and preserve the water above all. And the conclusion is that the depreciation measures less than the correct, and this is a national problem, a historical problem, and the new measures correct these distorções, because the focus is the exactness of the abetition to have a more rational consumption of water. Here a small demonstration to all of us, we put in series a speed of velocimetric, a volumetric and a ultrasonic. Just showing, confirm, if you are listening to the audio? Yes. part of the industry. been here. So, the medical And we also have a So we had the first basin here, a basin very low, 3,5 liters, 4 liters, This audio in the background is inaudible for us. I will narrate this. Please. I will narrate this. Here is a comparison indicating that a ultrassonist he sees this pinga-pinga, this vases of pinga-pinga, this ultrassonist percebe, the other two measures of mechanical technology don't perceive this type of vases, right? So this is one of the main differences. So this consumption that is effectively happening 24 hours per day, it can happen 24 hours per day, this medidor is sensitive and this here is not med, it is parable, exactly. This here also is the Pará. What is the impact of this 4L, for example, right now, right now, right now, this this pinga pinga of 4 liters, he does 1 m3 additional is 3m³. Here we multiply 4L/730 hours per month, divide by 1.000 to 1m³, so it gives 3.000. This means that a fatura here of 80, it goes to 94, it aumenta 15%. But if this vases, instead of being a pinga-pinga, he is a vases, for example, of 54L, or 50L more, the 1m³ goes to 40. m3/m. This account here, which is of 80 and 44, it goes to 1.100 reais, approximately. This is considered a client residencial in the city of São Paulo. Well, Ainda, we made a verification of the old measures that were removed from the camp. These measures were over 7 years. What was the error? 72% of the hydrometers were reprovated, were out of the limit of the Inmetro. 28% were under the limit of the Inmetro, but with a lower measure of the correct. almost half, if it was half, it would be a double, the average of the consumption registrated after the troc. Here, in the case, the factor of multiplication is 1,7. If we extrapolate this here to all the measures in this condition, about 2 million of measures with more of 7 years, which currently contains the Park of Sabesp, we are talking of a loss of 200 million m3 per year, which is enough to at 3 million inhabitants, or do Porto de Brasília, a gente está falando aqui de meio lago Paranoá, que estariam se perdendo. Então, por isso é que é uma forma de preservar balanciais, né, a troca da medição, para garantir essa exatidão da medição, e assim, né, o consumidor passar a ser gestor, um gestor mais eficaz do próprio consumo. also in some regions here in the state we made a vistoria after the client, after the troca, and what we We constatamos, the client authorized us to enter the immobile to see the internal installation, and then we verified that about 82% of the problem were the old-made users. and then when it's an impediment, it can be a law of consumption that was accumulated, this can be elevated, this can be revised, and 10% of other cases, here, interligation, sometimes the client was for a neighbor, etc. So, some of the internal vases are measured correctly after the trocades, and the vases tend to be very impact on the consumption of water, as we saw, in the 62% of the cases. In this case, we did this year, this impact can be great. But what do we do to solve the situation? What do we do? When there is this high volume, we alerted, here in red, solicit to verify the internal internal, and also pass to the clients that have a cadastro in Sabesp, the alert of that there is a possible vazamento. There is a site with orientations that we send to the clients, how to do the tests, the contract of the cast of vazamentos, etc. to regularize the situation and, so, preserve the water, which is a scarce, and also preserve the bulk of the client. It's a high-quality program. I know it's not audio, but I'm going to show you here. It basically indicates how the client can act on the house, the house, without having to move on to a agency. He can use the app that company, to act on the item specific for high consumption. And then he will have a video-atend, where he can have the questions. And in fact, the fact, the vazament, he has a discount. because this is what is expected in the deliberation of the CESP. That's it. I would like to thank you and I'm at the disposal for clear statements.